New Trends in Psychology, Vol 1, No 2 (2019)

The Role of Emotions in Conflict Resolution

Neaga Susanu, Marius Nicolae


People usually conflict with interests, but also with accompanying emotions. Emotions aresubjective experiences that result from the agreement or discrepancy between a person's needs orexpectations and reality. They are internal states characterized by: physiological reactions, specificthoughts and behavioral expressions. These can make the individual believe in the reality of hissubjective representations having important repercussions on the whole affective life. The role ofemotions is to help us monitor our behavior and to regulate interactions with others. Properly managedemotions are not harmful; they are part of our life, help in the process of healing or eliminating stress.


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