Acta Universitatis Danubius. Œconomica, Vol 14, No 3 (2018)

Abstract

This paper focuses on the concept of action learning, as the direct outcome or consequence of acquiring skills or competences through the process of finding solutions to substantive difficult organisational issues. Primary data were collected from 100 respondents from 5 financial service providers/information communication and technology practitioners in Ibadan, Oyo State, Nigeria. Simple percentages were used to analyse the data while correlation matrix was used to test the hypotheses. The result showed that 88% of the respondents believed that action learning, among other benefits, enhances both individual and team problem-solving capabilities, thereby resulting in resource leveraging as the most important factor at the organisational level The correlation matrix showed that action learning positively impacts on organisational changes (r=0.466) while it also facilitates improvement of performance (r= 0.578).