EuroEconomica, Vol 30, No 5 (2011)

Abstract

There is no "standard" method used as a panaceum to reduce decision-making uncertainty. The technocratic approach on management is only valid on a free-competition market, with equal chances for everyone. In practice, this is a utopia. Knowledge-based economy changes the exogenous environment of decision, where the dominant aspects are, for example: data amount sometimes exceeds data-processing capacity, main competitors have the same information sources.  A knowledge-based economy has also disadvantages, i.e. lower predictability. In many cases, the most important decisions and actions are not anticipated by an organization’s strategies. 
Political methods for uncertainty absorption play an important part in defining the socio-economic dimensions of a knowledge-based society. Ever more often, regardless of their size, firms are interested in taking part, either individually or together with other stakeholders (economic or social partners), in activities through which they can control and influence the future events that would impact the firms.
Both vulnerability and opportunity can only be defined as a result of a proper evaluation of the factors involved in the activity of a firm and directly influencing the way in which the operational and organizational optimum is defined.
By methods using fuzzy number to evaluate the quality of various relationships within and outside the organization the knowledge workers can generate solutions based on logical criteria in conditions of high uncertainty.