EuroEconomica, Vol 18, No 1 (2007)

The self-evaluating frame of public functions by benchmarking

Carmen Mihaela Cretu, Gabriela Maria Mistoi

Abstract


Benchmarking (also "best practice benchmarking" or "process benchmarking") is a pr ocess used in management and particularly strategic management, in which organizations evaluate various aspects of their processes in relation to best practice, usually within their own sector. This then allows organizations to develop plans on how to adopt such best practice, usually with the aim of increasing some aspect of performance.
Benchmarking may be a one -off event, but is often treated as a continuous process in which organizations continually seek to challenge their practices.

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